Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile3 entries
2022
Customer vehicle-theft reporting controversy
Numerous customers alleged that Hertz reported vehicles as stolen despite active or disputed rental agreements. Reports described arrests, detention and professional or financial consequences. Court proceedings required disclosure of reporting practices, and Hertz later announced a settlement covering 364 pending claims.
2021
Customers pursue claims against Hertz over stolen-car reports
Lawsuit filed
A lawsuit involving 165 plaintiffs was being heard in bankruptcy court. Customers alleged that Hertz reported their legitimate rental cars stolen, leading to arrests. The claims were filed before Hertz's bankruptcy, according to the article.
Source excerpt
According to , the 165 plaintiffs in the lawsuit are vying for a chunk of what remains of the pre-bankruptcy Hertz.
a bankruptcy court is still hearing claims filed by dozens of customers who were arrested after Hertz reported their legitimate rental cars stolen.
2021
Herbert Alford files lawsuit against Hertz over delayed receipt
Lawsuit filed
Herbert Alford filed a lawsuit against Hertz, alleging that the company failed to produce in a timely manner a receipt that could have proved his innocence in a murder case. He is seeking financial compensation.
Source excerpt
A Michigan man who spent nearly five years in custody is suing a car rental company for failing to produce in a timely manner a receipt that would have proved his innocence long before he was convicted of a 2011 murder.
Alford filed a lawsuit against Hertz on Tuesday, although the case will be slowed by the company’s bankruptcy reorganization.
In response, Hertz told Newsweek on Wednesday that the allegations regarding race are "simply untrue."