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Gold's Gym controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    CMA fines Gold's Gym £45,000 for unclear membership pricing, orders £9,220 refunds

    Fine or penalty

    The UK Competition and Markets Authority fined Gold's Gym £45,000 for failing to give the total price for annual and direct debit memberships, including the joining fee, in a clear and timely way, and ordered the company to refund a total of £9,220 to 726 affected customers.

    Company response

    • Refund or compensation — Gold’s Gym

      The CMA has ordered Gold’s Gym to refund a total of £9,220 to the 726 affected customers.

    Source excerpt

    • The CMA found that Gold’s Gym failed to include the joining fee in the total price shown to consumers for their annual and direct debit memberships, or the total price was shown in a way that was unclear and unlikely to be seen.
    • The CMA has ordered Gold’s Gym to refund a total of £9,220 to the 726 affected customers.
    • The Competition and Markets Authority (CMA) fined Wayfair £4.8 million for false time-limited offers, Appliances Direct £1.2 million and ordered it to refund customers about £432,000, and Gold’s Gym £45,000 and ordered to refund customers about £9,000.
    Source

  2. 2017

    Billing and consumer-practice allegations

    A consumer class-action complaint involving Paramount Acceptance and gym-related entities alleged fraudulent misrepresentation, telephone-contact violations, and violations of Utah consumer-sales law. The allegations should not be treated as proof of liability for every Gold's Gym location.

    Source

  3. 2006

    Utah contract-fraud lawsuit

    A Gold's Gym in Provo, Utah, was successfully sued for fraud after allegations that a membership contract had been changed after signing.

    Source