Gloria Jean's Coffees controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Retail Food Group franchise practices settlement
The ACCC prevailed in a civil case involving Retail Food Group. The resulting settlement provided repayments and debt erasures totaling approximately $10 million to affected Michel's Patisserie and Gloria Jean's franchisees over alleged improper marketing expenses and the sale of loss-making outlets.
2014
Franchise underpayment case
A Caulfield franchise was fined $110,000 after an investigation found that 22 workers had been underpaid, with some reportedly receiving as little as $8 per hour.
2010
Australian Christian Lobby donation controversy
A reported $30,000 donation to the Australian Christian Lobby led to a boycott, public criticism, and the withdrawal of headspace from a campaign partnership.
2009
Criticism over beverage sugar and fat levels
Some Gloria Jean's beverages were criticized for high sugar and fat content, and the company was also criticized for not making nutrition information sufficiently available at the time.