GAP controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Gap agrees to CRTC settlement and $200,000 fine
Settlement
Gap agreed to pay a $200,000 fine in a settlement with the CRTC over electronic messages sent to Canadians without the required consent and unsubscribe capability. The CRTC said it had reason to believe these messages were sent between January 2018 and August 2021.
Company response
Remediation — Gap
After being informed of the concerns, Gap changed its marketing practices
Source excerpt
The CRTC says it had reason to believe that between January 2018 and August 2021 the company sent electronic messages to Canadians without the necessary consent. The messages also did not consistently include an ability to unsubscribe or easily unsubscribe, as required under Canada's anti-spam legislation.
Clothing retailer the Gap (NYSE:GAP) has agreed to pay a $200,000 fine for violating Canada's anti-spam legislation.
2019
GAP Shanghai reports recall plan for imported infant T-shirts
Hazard disclosure
GAP Shanghai submitted a recall plan to China’s market regulator for some imported infant T-shirts after excessive chemical substances were found.
Company response
Recall — 盖璞（上海）商业有限公司
盖璞（上海）商业有限公司向中国国家市场监督管理总局提交了召回计划，召回部分进口婴幼儿T恤
Source excerpt
因化学物质超标宣布召回童装，美国快时尚品牌GAP深陷舆论风波。日前，盖璞（上海）商业有限公司向中国国家市场监督管理总局提交了召回计划，召回部分进口婴幼儿T恤。