Freshii controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Criticism of outsourced virtual cashiers
Freshii's Percy trial used remote cashiers, reportedly including workers in Central America. The Canadian Labour Congress criticized the program over alleged displacement of Canadian student jobs and lower overseas pay. Freshii characterized the system as a response to pandemic-era labour shortages.
2017
Ontario calorie-labeling compliance criticism
CBC reported that Freshii was failing to comply at some locations with an Ontario law requiring chain restaurants to post calorie information on menus.