Frankie & Benny's controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2017
Alcoholic drink served to a four-year-old
A four-year-old girl was reportedly served an alcoholic drink at the Warrington branch. A company spokesperson apologised and attributed the incident to human error.
2015
Lowest seafood sustainability rating
The chain received a red rating, the lowest category, in an assessment of seafood-product sustainability.
2014
Complaint over surimi in a crab dish
A diner complained that a crab dish contained surimi. Frankie & Benny's acknowledged the issue, apologised and eventually removed the dish from the menu.
2012
Whisky served to a two-year-old
A two-year-old was reportedly served whisky instead of lime and water. The chain apologised and said it would prevent similar incidents.