Foodora controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
Swedish working-conditions investigation
Following media reporting about employee concerns, Foodora announced an external investigation into its compliance and governance structure.
2020
Canadian bankruptcy after courier unionization
Foodora filed for bankruptcy in Canada shortly after couriers in Toronto and Mississauga obtained unionization rights. The Canadian Union of Postal Workers later reached a settlement involving a C$3.46 million payment.
2020
Foodora data breach exposes customer information
Issue disclosure
Delivery Hero confirmed a data breach affecting its Foodora brand. The incident exposed customer account details, including email addresses and other personal information. According to the company, no financial data, clear-text passwords, or geolocation data was exposed. The confirmation followed the company's acknowledgment of the breach, which became a noted controversy for the Foodora brand.
Company response
Investigation — Delivery Hero
started a thorough internal investigation
Source excerpt
Delivery Hero has confirmed a data breach affecting its Foodora brand.
The cybersecurity incident has exposed the account details of hundreds of thousands of customers in 14 different countries.
A spokesperson said the company has "started a thorough internal investigation" and is "working closely with our security and data protection teams, as well as local authorities, to identify what caused the breach and inform the affected parties."
2018
Australian worker-classification and underpayment dispute
Foodora faced allegations that it had improperly classified couriers as independent contractors and failed to pay required wages. An Australian court found that a former driver was an employee and had been unfairly dismissed, awarding almost A$16,000. Foodora later acknowledged that more than A$5 million in unpaid wages were likely owed.