Flipkart controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
India’s competition regulator investigates Amazon and Flipkart
Investigation
In January 2020, the Competition Commission of India announced an investigation into whether Amazon and Flipkart had violated India’s foreign investment rules. The regulator’s announcement focused on compliance with the country’s foreign investment regulations by the two e-commerce companies. The investigation concerned potential breaches of these rules, as reported at the time. The event was noted in coverage of Amazon’s operations in India. No outcome of the investigation was stated in the available information.
Stated objective. Examine whether Amazon and Flipkart had violated the rules.
Source excerpt
On Monday, just days before Bezos arrived in India, the Competition Commission of India, the country’s antitrust regulator, announced it was launching an investigation to examine whether Amazon and Flipkart had violated these rules.
The Competition Commission of India on Monday launched a probe into whether Amazon and 's Flipkart have violated competition laws by promoting "preferred sellers" on their platforms and offering deep discounts.
2020
Flipkart responds to incorrect Disney+ Hotstar subscription listing
Company response
A Disney+ Hotstar Premium subscription appeared on Flipkart at Rs 99 instead of Rs 1,500. Flipkart stated that the offer resulted from an unexpected pricing error, apologized, and said purchases would be refunded. Disney+ Hotstar support stated that the listing was not official and that it had been flagged for removal. The page was subsequently removed from Flipkart.
Company response
Apology — Flipkart
We apologise for the inconvenience.
Refund or compensation — Flipkart
All the purchases will be refunded.
Clarification — Disney+ Hotstar
This is not an official listing and we would request you not to initiate any transactions with illegal listings.
Source excerpt
The Disney Hotstar subscription offer was due to an unexpected error. All the purchases will be refunded.
This is not an official listing and we would request you not to initiate any transactions with illegal listings. We have already flagged this for removal.
The page has now been removed from Flipkart.
2018
Binny Bansal misconduct allegations and resignation
Binny Bansal resigned after allegations of serious personal misconduct. Walmart said its investigation did not corroborate the complainant’s assertions but found lapses in judgment and transparency in how Bansal handled the matter.
2014
Technical problems during first Big Billion Day
The inaugural sale attracted criticism over website outages, unusually high traffic, and unavailable inventory. The episode highlighted the operational risks of large online promotions.