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FatFace controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Ransomware attack and ransom payment

    FatFace disclosed that a ransomware attack in January 2021 encrypted company data. The company reported paying a $2 million ransom to the Conti cybercrime group in order to unlock the affected data.

    Source

  2. 2021

    FatFace notifies customers of data breach

    Issue disclosure

    FatFace notified customers that a ransomware attack had exposed customer data. The notification asked recipients to keep the email and its information confidential, a request that drew criticism from users on Twitter.

    Source excerpt

    • British clothing brand FatFace has sent a controversial 'confidential' data breach notification to customers after suffering a ransomware attack earlier this year.
    • This week, customers began receiving data breach notifications revealing that the popular lifestyle clothing brand, FatFace, had suffered a data breach after a cyberattack on January 17th, 2021.
    • As you can imagine, this single sentence led to quite an uproar on Twitter, with users baffled that the notification would include that type of language.
    Source