FamilyMart controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2019
Rat infestation at a Shibuya store
Footage showing multiple rats moving through a FamilyMart store near sushi displays and aisles circulated publicly. FamilyMart closed the location for investigation and apologized for the concern caused by the unsanitary conditions.
2015
Franchise-owner collective-bargaining dispute
Seventeen FamilyMart franchise owners formed a union and sought collective bargaining. After FamilyMart refused to negotiate, Japan’s Central Labor Commission ruled that the company had violated the Trade Union Law and ordered it to pledge not to repeat the conduct.