争议事件

来源摘录

• On Friday, Judge Vince Chhabria of the Northern District of California issued an amended order approving the motion for attorney’s fees and the class-action settlement, thus ensuring that Expedia and its affiliates will no longer falsely advertise non-partnering or unaffiliated hotels as “sold out” or “unavailable” on its website and platform.

• Previously, Buckeye Tree Lodge and Sequoia Village Inn sued Expedia in 2016 over claims that the online travel booking company used deceptive online ads targeting customers who searched for hotels that were not available on Expedia.

来源摘录

• Expedia has been hit with a class action lawsuit for refusing refunds for flights canceled over the coronavirus outbreak.

• The class action lawsuit claims Expedia violated the Washington Consumer Protection Act by using "unfair or deceptive practices in trade or commerce."

• Daniel Mahoney filed a lawsuit against Expedia after he claims the travel booking service violated the Washington Consumer Protection Act by refusing to refund the price of his airline ticket.

品牌回应

• 整改 — Expedia and Orbitz

  Expedia and Orbitz have agreed to strengthen their security practices going forward by implementing a comprehensive information security program on the Orbitz website, conducting an annual comprehensive risk assessment, and developing a plan and program for designing, implementing, and operating safeguards.

来源摘录

• The office of Pennsylvania attorney general Josh Shapiro has reached a settlement with travel websites Orbitz and Expedia following an investigation into a 2018 data breach.

• An investigation into the breach, carried out by Shapiro's office and led by Deputy Attorney General Timothy Murphy, found that a threat actor had used malware to target up to 880,000 payment cards around the world by compromising Orbitz's online travel booking portal.

• Under the terms of the settlement, Expedia and Orbitz will pay $110,000, which includes an $80,000 civil penalty.