争议事件

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• 澄清 — DoorDash

  Spokesperson Lisa Singh told The Verge that “some restaurant partners raised concerns” about appearing on Bites without their consent.

• 澄清 — Bites

  Bites also acknowledges some restaurants did request to be removed from the platform; the company says they were listed on Bites from old demos.

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• DoorDash warned restaurants that they may not have agreed to Bites’ “terms, pricing structures, or service standards”

• The email included instructions on how to contact Bites to request removal.

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• 澄清 — DoorDash

  DoorDash takes these allegations seriously and has zero tolerance for violence of any kind on the platform.

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• Mallard said she also wants changes to alcohol-delivery procedures.

• The complaint alleges DoorDash failed to adequately screen and monitor the driver and establish safeguards for that face-to-face encounter.

• She opened her door to present identification, and the driver entered her apartment and forced her to perform a sexual act despite her refusal, the lawsuit alleges.

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• 否认 — Instacart

  does not and will not engage in surveillance pricing.

• 否认 — JetBlue

  does not use personal information or web browsing history to set individual pricing.

• 否认 — Delta Air Lines

  Delta also denied using personal data to individually price fares

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• The Federal Trade Commission (FTC) said it launched an inquiry into nine companies, ordering them to provide information about how they use consumers' and workers' personal data to set prices and compensation.

• Federal regulators announced Wednesday that they are examining whether major airlines, ride-hailing companies, delivery services and retailers are using personal data to charge different customers different prices for the same products and services or determine how much gig workers are paid.

• The orders were sent to Delta Air Lines, United Airlines, JetBlue, Lyft, Uber, DoorDash, Instacart, Target and Walmart, according to the FTC.

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• In an era of heightened concerns about data privacy and identity theft, this compelled disclosure is a shocking and invasive intrusion of consumers' privacy,

• DoorDash filed a lawsuit Wednesday against New York City over a new law that requires delivery companies to share more customer data with their restaurants.

• NEW YORK, Sept 16 — DoorDash Inc sued New York City on Wednesday over a new law requiring food delivery companies to share customer data with restaurants, saying it violates customer privacy and lets restaurants compete unfairly.

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• 否认 — DoorDash

  In separate statements, both DoorDash and Grubhub called the lawsuits "baseless."

• 否认 — Grubhub

  "Every single allegation is categorically wrong and we will aggressively defend our business practices," a Grubhub spokesperson said in a statement.

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• The lawsuits were both filed Friday in Cook County Circuit Court.

• The city of Chicago is suing Grubhub and DoorDash, accusing the food-delivery platforms of engaging in “predatory tactics” for years that hurt restaurants and mislead consumers.

• Among other things, the city alleges Chicago-based Grubhub and DoorDash advertise order and delivery services from unaffiliated restaurants without their consent.

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• 否认 — DoorDash

  We will fight to continue providing Dashers the flexible earning opportunities they say they want in these challenging times.

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• DoorDash is facing a lawsuit from San Francisco District Attorney Chesa Boudin for “illegally misclassifying employees as independent contractors,” Boudin tweeted today. In the complaint, Boudin argues DoorDash misclassified its workers and in doing so, engages in unfair labor practices.

• We will fight to continue providing Dashers the flexible earning opportunities they say they want in these challenging times.

• DoorDash is facing a lawsuit from San Francisco District Attorney Chesa Boudin for "illegally misclassifying employees as independent contractors," Boudin tweeted today.

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• Restaurant Lona’s Lil Eats, LLC filed a class-action complaint on Thursday in the Northern District of California against DoorDash for deceptively representing that the parties had a partnership when they did not.

• In sum, the counts against DoorDash are false advertising, violation of California False Advertising Law, and violation of California Unfair Competition Law.

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• 否认 — DoorDash

  While DoorDash settled the lawsuit with Racine, it still denies the allegations.

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• DoorDash agreed on Tuesday to pay $2.5 million to settle a lawsuit alleging it misled customers about its tipping policy for drivers.

• While DoorDash settled the lawsuit with Racine, it still denies the allegations.

• DoorDash said in the consent decree filed on Tuesday that nothing in the agreement may be construed as admission of wrongdoing or violation of any law.

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• Great NH Hampshire Restaurants, which owns the restaurants T-Bones, CJ’s Great West Grill, Cactus Jack’s and The Copper Door, is seeking a permanent injunction and damages, including the profits the companies made through its restaurants.

• Bedford-based restaurant chain Great NH Restaurants has filed suit against digital food deliver companies Doordash and GrubHub over their unauthorized use of logos and menus on their websites an apps.

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• 调查 — DoorDash

  The company said its investigation is ongoing.

• 整改 — DoorDash

  DoorDash said it blocked the unauthorized user’s access, added additional protective security layers around the data, improved security protocols that govern access to systems, and brought in outside expertise.

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• The company is informing customers affected by the breach now.

• On Thursday, DoorDash announced in a blog post that an “unauthorized third party” had accessed user data of approximately 4.9 million “consumers, Dashers, and merchants.”

• DoorDash said the data was accessed on May 4th, but the company did not discover the breach until sometime after it began an investigation earlier this month of “unusual activity involving a third-party service provider.”

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• 否认 — DoorDash

  We strongly disagree with and are disappointed by the action taken today.

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• Attorney General Karl Racine has accused DoorDash of pocketing workers' tips.

• He said in statement that 'DoorDash misled consumers, who reasonably believed that their tips would go to workers, not the company's bottom line'.

• DoorDash said accusations are without merit