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Coop controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Cyber-attack affects Coop supermarket refrigeration systems

    Issue disclosure

    A suspected cyber-attack affected refrigeration systems at supermarkets across six European countries, including Coop stores as well as Delhaize, Carrefour, Colruyt Group-operated shops, ICA, SuperValu and Selver. The attack caused some freezers to warm and food to be discarded. The attacker was not identified.

    Company response

    • Remediation — ICA

      ICA is currently supporting the affected stores in managing the situation
    • Remediation — Carrefour

      measures had been taken immediately to ensure all shops remained open

    Source excerpt

    • measures had been taken immediately to ensure all shops remained open
    • In Sweden, several ICA and Coop shops were hit.
    • In Ireland, it impacted 13 SuperValu supermarkets.
  2. 2021

    Co-op recalls sandwiches over foreign-body concern

    Recall announced

    Co-op is recalling some of its sandwiches amid concerns over the presence of an unknown foreign body; the Food Standards Agency issued a recall notice.

    Source excerpt

    • The Food Standards Agency has issued a recall notice for Co-op tuna mayo sandwiches (not pictured).
  3. 2021

    Co-op recalls meatball product over plastic risk

    Recall announced

    Co-op is recalling a meatball product because it may contain plastic, creating a health risk.

    Source excerpt

    • A WARNING has been issued as Co-op is recalling a meatballs product due to risk of it containing plastic.
    • Co-op is recalling Irresistible Carrot Cake and Irresistible Coffee and Walnut Cake because the products may contain pieces of glass.
    • Co-op is recalling British 12 Beef Meatballs because the product may contain pieces of plastic.
  4. 2019

    Co-op recalls frozen vegetables after glass contamination

    Recall announced

    The Channel Islands Co-operative Society announced that frozen vegetables were contaminated with glass. The product was removed from sale in Jersey and Guernsey stores, and customers were asked to return it for a full refund.

    The Channel Islands Co-operative Society said frozen vegetables were contaminated with glass, removed them from sale in Jersey and Guernsey stores, and asked customers to return the product for a full refund.

    Company response

    • Recall — Co-op

      we took immediate action this morning and removed the product from sale
    • Investigation — Co-op buying group

      The incident has been reported to our buying group in Manchester who will be conducting an investigation.
    • Refund or compensation — Co-op

      to return the product to their nearest store for a full refund

    Source excerpt

    • to return the product to their nearest store for a full refund
    • we took immediate action this morning and removed the product from sale.
    • The Channel Islands Co-operative Society confirmed that the product had been on sale in 19 of its stores before the contamination was reported.