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WorldBrand.AI

Conn's controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2014

    Customer-service and high-risk-credit controversy

    New York Times consumer-affairs coverage in July 2014 prompted a social-media backlash focused on alleged customer-service problems. Later coverage discussed allegations that Conn's offered credit to high-risk customers and referred to related litigation. The reporting also examined executive compensation incentives and stock sales in the context of the company's credit-driven operating model.