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Comscore controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Comscore agrees to settle SEC fraud charges

    Settlement

    Comscore and its former CEO Serge Matta agreed to pay penalties after the U.S. Securities and Exchange Commission charged them with fraud involving overstated revenue and false or misleading statements about key performance metrics. According to the SEC's orders, Comscore and Matta manipulated accounting and made misleading disclosures. The settlement resolves the SEC's fraud charges against the company and its former chief executive.

    Source excerpt

    • Global media analytics firm Comscore and its former CEO Serge Matta have agreed to pay penalties of US$5 million and US$700,000, respectively, after being charged by the US Securities and Exchange Commission (SEC) for fraud.
    • The SEC's orders also found that Comscore and Matta made false and misleading public disclosures regarding the company’s customer base and flagship product and that Matta lied to Comscore's internal accountants and external audit firm.
  2. 2019

    SEC revenue and disclosure case

    The SEC alleged that Comscore and former CEO Serge Matta overstated revenue by about $50 million and made misleading statements about customer and product metrics. The allegations included claims that the conduct helped the company exceed analyst revenue expectations over multiple quarters. Comscore’s new management settled for $5 million without admitting or denying wrongdoing and said it implemented enhanced internal controls and compliance measures.

  3. 2010

    Privacy and spyware allegations involving VoiceFive

    Security reporting associated certain Mac software allegations with VoiceFive, a Comscore-related panel brand. The broader controversy concerned the transparency and provenance of research software distributed through free applications. VoiceFive later described compliance with privacy frameworks including the EU-U.S. Privacy Shield, Swiss-U.S. Privacy Shield, and GDPR.

  4. 2006

    Criticism over panel software distribution

    Researchers and technology commentators alleged that Comscore-related monitoring software had at times been installed or bundled without sufficiently clear user awareness. Reports also discussed a short-lived relationship involving file-sharing software and allegations concerning distribution through DollarRevenue. Comscore stated that it did not authorize DollarRevenue to distribute its software and took steps to block data from software distributed through that channel.