澳大利亚联邦银行的争议事件

来源摘录

• Asic alleges that more than A$22m (£12.2m,$15.2m, €13.5m) in conflicted remuneration was paid by CFSIL to CBA for the distribution of Essential Super, a superannuation product issued by CFSIL.

• Criminal charges have today been filed against the Commonwealth Bank of Australia (CBA) in the Federal Court for the mis-selling of consumer credit insurance.

• The 30 criminal charges relate to CBA's promotion and sale of CreditCard Plus and Loan Protection policies as an add-on insurance product in branches, by telephone and online. The charges relate to allegations that between 2011 and 2015, CBA made false or misleading representations to customers that the insurance policies had uses or benefits to those customers when part or all the benefits were not available.

品牌回应

• 退款或补偿 — CBA

  CBA has refunded more than $8 million to 8660 customers it overcharged fees and interest on loans and also underpaid interest on savings, through its AgriAdvantage packages.

来源摘录

• The Federal Court on Friday ordered the bank pay a $5 million penalty.

• CBA has refunded more than $8 million to 8660 customers it overcharged fees and interest on loans and also underpaid interest on savings, through its AgriAdvantage packages.

• CBA quickly made complete admissions to the conduct in making misleading representations and accepting payment where there were reasonable grounds to believe services would not be provided.

来源摘录

• ALLEGED CONTRAVENTIONS RELATE TO TELEPHONE SALES OF SIMPLELIFEINSURANCE PRODUCTS BY CMLA IN PERIOD 7 OCTOBER 2014 TO 16DECEMBER 2014