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Cloudflare controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2025

    Copyright liability litigation

    Cloudflare faced litigation concerning alleged copyright infringement by websites using its services, including a reported loss in a case brought by Japanese publishers. The dispute challenged the limits of intermediary protection for infrastructure providers.

  2. 2022

    Kiwi Farms termination

    Cloudflare terminated service to Kiwi Farms following sustained allegations that the forum facilitated targeted harassment and threats. The case renewed discussion of Cloudflare’s exceptional-termination standards.

  3. 2020

    Cloudflare family DNS filter blocked some LGBT and sex education sites

    Issue disclosure

    Cloudflare's initial adult-content filter for 1.1.1.1 for Families prevented users from visiting certain LGBT and sex education sites. CEO Matthew Prince called it a mistake and said the company was working to remedy it.

    Company response

    • Remediation — Cloudflare

      It was a horrible mistake and we are working to remedy it as quickly as possible.

    Source excerpt

    • While 1.1.1.1 for Families was released with good intentions, Cloudflare's initial filter configuration for adult content ended up preventing users from visiting certain LGBT and sex education sites.
    • It was a horrible mistake and we are working to remedy it as quickly as possible.
  4. 2020

    Deniece Waidhofer sues Cloudflare and other defendants over alleged piracy

    Lawsuit filed

    Model Deniece Waidhofer filed a lawsuit alleging that Thothub, Cloudflare, and other defendants were involved in copyright infringement and a RICO conspiracy related to the distribution of her content. The article reports allegations, not a court determination.

    Stated objective. To stop Thothub and its members and co-conspirators from continuing to distribute Waidhofer's digital content and to hold them accountable, according to the complaint.

    Source excerpt

    • The site, its members, and services it works with, including Cloudflare, are accused of copyright infringement and being part of a RICO conspiracy, the suit alleges.
    • In an effort to stop the leaks, she also lawyered up and sued Thothub and third-party companies it works with, including CDN provider Cloudflare and advertisers Bangbros and Multi Media.
  5. 2019

    8chan termination

    Cloudflare stopped providing service to 8chan after the site was linked in public debate to extremist content and mass-shooting manifestos.

  6. 2019

    Takeshobo sues Cloudflare in Japan

    Lawsuit filed

    Takeshobo filed a civil action against Cloudflare at the Tokyo District Court, alleging copyright infringement. Takeshobo said it took legal action after requests to remove content offered by a Cloudflare customer were ignored.

    Source excerpt

    • Takeshobo revealed that on December 20, 2019, it filed a civil action against the CDN company at the Tokyo District Court.
    • Major Japanese publisher Takeshobo has sued Cloudflare in a Tokyo court for alleged copyright infringement.
    • The publisher says it was forced into the action after requests to remove content being offered by a Cloudflare customer were ignored.
  7. 2017

    The Daily Stormer termination

    Cloudflare terminated service to The Daily Stormer after the white-nationalist website published material connected to violence and harassment. The decision intensified debate over whether Cloudflare should act as a content moderator.

  8. 2011

    LulzSec service controversy

    Cloudflare drew criticism after providing DDoS protection to LulzSec, a hacking group. The episode became an early example of the tension between Cloudflare’s infrastructure-neutrality position and demands that providers deny service to abusive customers.