Citibank Korea controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
FSC reviews Citibank Korea consumer-banking shutdown decision
Investigation
South Korea's Financial Services Commission was reviewing whether Citibank Korea's decision to shut down its consumer-banking business complied with local banking law. The article does not report a final determination.
Source excerpt
The FSC is reviewing whether Citibank Korea's decision is in line with a local banking act.
The country's financial watchdogs are coming under fire for their moves to actively intervene in the process of Citibank Korea's phased shutdown of its retail banking operation.
2015
Consumer-complaint criticism
The Financial Supervisory Service identified Citibank Korea as the bank with the worst consumer-complaint record in the cited comparison. The available reference does not specify the complaint categories, remediation measures or subsequent outcome.