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Circuit City

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile2 entries

  1. 2008

    Attempt to suppress a critical Mad magazine issue

    Corporate management reportedly instructed stores to destroy copies of a Mad magazine issue that satirized the retailer as “Sucker City.” The incident attracted negative attention because it highlighted the company’s sensitivity to criticism during its decline.

  2. 2007

    Replacement of higher-paid store employees

    Circuit City dismissed approximately 3,400 better-paid associates and offered possible re-employment at lower prevailing wages. The policy drew criticism over employee treatment, morale, and the loss of experienced sales staff; later reporting suggested that the change hurt sales performance.