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Church's Texas Chicken controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Church’s Chicken discloses possible payment-card breach

    Issue disclosure

    Church’s Chicken disclosed a possible breach involving payment-card information used at certain company-owned U.S. restaurants. The company said its investigation was ongoing and that the incident may have affected card numbers, names and expiration dates.

    Company response

    • Investigation — Church's Chicken

      Church's Chicken launched an investigation after noting the suspicious behavior at the end of October.
    • Remediation — Church's Chicken

      Our company immediately retained a leading cybersecurity forensics firm to help us contain and remediate the activity, and launch an investigation to determine the extent to which information in Church’s systems may have been impacted.
    • Ongoing disclosure — Church's Chicken

      Updates will be posted to a specially created page on the company's website www.churchs.com/security as they emerge.

    Source excerpt

    • In a statement released on its website, the company said that the possible breach would only impact some of the company-owned restaurants in the United States.
    • "Although our investigation is ongoing, what we currently know suggests that payment cards used at certain restaurants in 2019 may have been impacted," said a Church's spokesperson.
    • An American restaurant chain has warned of a possible data breach after detecting unauthorized activity in a computer system used to process payments.