Chicecream controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Non-melting ice cream controversy
Consumers circulated videos showing Chicecream products becoming sticky or retaining their shape in high temperatures. Online commentators speculated about additives and safety, while the company attributed the behavior to high solids and low water content and said the products complied with national standards.
2019
Deceptive advertising penalty
Shanghai regulators fined Chicecream after advertisements made inaccurate claims, including that the ice cream contained no water and used imported Japanese tea leaves. The case challenged the credibility of the brand’s ingredient-focused premium marketing.