跳到正文
WorldBrand.AI

追捕的争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 2 条

  1. 2022

    休斯敦医生因被拒绝服务起诉Chase

    提起诉讼

    Malika Mitchell-Stewart医生提起诉讼，起诉JPMorgan Chase Bank及其First Colony分行，指称自己因肤色遭拒绝服务和歧视。诉状称，她出示支票后，员工将她当作罪犯对待。该诉讼将银行及该分行列为被告，核心指控为诉状中所述的拒绝服务及歧视性对待。

    Malika Mitchell-Stewart医生起诉JPMorgan Chase Bank及其First Colony分行，指称自己因肤色遭拒绝服务和歧视。诉状称，她出示支票后，员工将她当作罪犯对待。

    品牌回应

    • 调查 — Chase

      Asked to comment, the bank said it was "investigating the situation."

    • 道歉 — Chase

      A statement from Chase also said, "We have reached out to Dr. Mitchell-Stewart to better understand what happened and apologize for her experience."

    来源摘录

    • "As soon as Dr. Mitchell-Stewart showed employees at First Colony Branch her check, they immediately treated her like a criminal," the suit alleges.
    • Dr. Malika Mitchell-Stewart is suing JPMorgan Chase Bank and its First Colony branch in Sugar Land citing denied service and discrimination because of her skin color.
    • Asked to comment, the bank said it was "investigating the situation." A statement from Chase also said, "We have reached out to Dr. Mitchell-Stewart to better understand what happened and apologize for her experience."
    来源

  2. 2021

    Chase就房屋估价歧视指控达成和解

    和解

    美国住房与城市发展部批准了一项和解协议。JPMorgan Chase Bank同意向一名芝加哥房主支付5万美元并为员工提供培训，以解决她关于房屋因其种族而被低估的指控。Chase否认违反《公平住房法》或实施种族歧视；协议称，和解不构成对过错、罪责或责任的承认。

    品牌回应

    • 退款或补偿 — Chase

      The lender will pay the Chicago homeowner $50k

    • 整改 — Chase

      Chase will also provide its home lending advisors and client care specialists with mandatory training on the Reconsideration of Value process and fair lending issues related to appraisals

    • 否认 — Chase

      In the agreement, Chase denied violating the Fair Housing Act or engaging in racial discrimination.

    来源摘录

    • In the agreement, Chase denied violating the Fair Housing Act or engaging in racial discrimination.
    • HUD approved a conciliation agreement between the two parties after the woman filed a complaint on Oct. 14, 2020 alleging racial discrimination in the appraisal of her home in the 60653 ZIP code of Chicago, where about 9 in 10 residents are Black.
    • According to the settlement, Chase will also provide its home lending advisors and client care specialists with mandatory training on the Reconsideration of Value process and fair lending issues related to appraisals, including specifics regarding how to handle complaints of discrimination in the appraisal process and the process for customers to submit a ROV request, including the requirement to provide three alternative comparable sales.
    来源