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Change Healthcare

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2024

    Change Healthcare ransomware and data breach

    On February 21, 2024, a ransomware attack disabled important Change Healthcare systems and interrupted electronic claims, payments, pharmacy transactions, and other healthcare-administration services. UnitedHealth Group later attributed the incident to a criminal actor associated with ALPHV/BlackCat. Congressional testimony stated that the attackers accessed a Citrix remote-access portal without multifactor authentication, remained in the environment for several days, extracted approximately six terabytes of data, and then deployed ransomware. The incident prompted investigations, emergency provider funding, congressional hearings, and multidistrict litigation.

  2. 2022

    U.S. sues to block UnitedHealth–Change Healthcare deal

    Lawsuit filed

    The U.S. Department of Justice sued to block UnitedHealth Group’s proposed purchase of Change Healthcare, alleging that the deal would hurt competition in health insurance and technology markets used by insurers.

    Company response

    • Denial — Optum

      The Department’s deeply flawed position is based on highly speculative theories that do not reflect the realities of the health care system.

    Source excerpt

    • Federal regulators are suing to block UnitedHealth Group’s purchase of the technology company Change Healthcare, a deal announced more than a year ago.
    • The U.S. Department of Justice said Thursday that the proposed deal would hurt competition in markets for health insurance and technology used by insurers to process claims and cut costs.
    • Federal regulators are suing to block UnitedHealth Group’s purchase of the technology company Change Healthcare, a deal announced more than a year ago. The U.S. Department of Justice said Thursday, Feb. 24, 2022 that the proposed deal would hurt competition in markets for health insurance and technology used by insurers to process claims and cut costs.