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Cash4Gold controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile4 entries

  1. 2012

    UK advertising-regulatory citation

    The Advertising Standards Authority cited Cash4Gold’s UK operation for misleading advertising after continuing concerns about how the service presented its offers.

  2. 2009

    Disputes over precious-metal valuations

    Consumer Reports, television investigations, and UK media trials reported that Cash4Gold offers were frequently much lower than independent melt-value estimates or quotations from local buyers. Critics argued that customers could receive substantially less than the underlying value of their jewelry.

  3. 2009

    Reputation-management allegations

    After a blogger criticized Cash4Gold’s valuations, a reputation-management consultant reportedly offered money to remove the criticism. Cash4Gold denied responsibility, while the consultant’s statements and a subsequent company clarification generated further controversy.

  4. 2009

    Defamation litigation involving online publishers

    Cash4Gold sued publishers after a whistleblower’s account about the company was circulated online. The Consumerist was later dropped from the lawsuit.