Capcom controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
Capcom discloses breach affecting Capcom ID accounts
Issue disclosure
Capcom disclosed that a third party accessed information associated with more than 11 million Capcom ID accounts, including email addresses and system-specific identifiers. Capcom said it had not confirmed a compromise of customer-set login passwords, but that passwords were changed without authorization on 196 accounts and reset. Credit card information was not among the affected information.
Company response
Remediation — Capcom
The passwords associated with these accounts have already been reset
Investigation — Capcom
the company continues to investigate the scope of any impact resulting from this incident
Ongoing disclosure — Capcom
Going forward, Capcom will notify customers affected by this incident.
Remediation — Capcom
Source excerpt
Resident Evil, Street Fighter, and Monster Hunter publishers Capcom have revealed that a data breach has seen a third-party gain access to information associated with more than 11 million Capcom ID accounts.
Having reported the breach to Osaka's Prefectural Police and Japan’s Personal Information Protection Commission as part of their initial response, which they say "identified and addressed the attack method involved in this incident", Capcom will now plough on with a "detailed investigation" designed to flag measures that might stop this sort of thing happening again in the future.
Capcom have outlined in a press release that a total of 11,774,247 accounts had their email addresses and "system-specific identifier information" accessed in the breach.
2021
Judy A. Juracek copyright lawsuit
Artist and author Judy A. Juracek alleged that Capcom had used images from her book Surfaces and its companion media in assets associated with games including Resident Evil 4 and Devil May Cry. The dispute was settled amicably in February 2022 before trial.
2021
Resident Evil Village design allegation
Dutch filmmaker Richard Raaphorst accused Capcom of copying a monster design from his film Frankenstein's Army in Resident Evil Village. The allegation was reported alongside the Juracek litigation.
2021
EU fines Valve and five game publishers over geo-blocking
Fine or penalty
The European Commission confirmed that Valve and five game publishers breached EU rules through geo-blocking practices and imposed fines totalling €7.8 million. Valve said it disagreed with the findings and planned to appeal. The event was reported as involving Valve and five game publishers, with the European Commission as the confirming authority. The reported total of the fines was €7.8 million. Valve's stated position was that it disagreed with the findings and planned to appeal.
Company response
Denial — Valve
We disagree with these findings, and plan to appeal the decision.
Source excerpt
The European Commission has posted a press release explaining that Valve and publishers Bandai Namco, Capcom, Focus Home, Koch Media, and ZeniMax "restricted cross-border sales of certain PC videogames on the basis of the geographical location of users within the European Economic Area ('EEA'), entering into, the so-called 'geo-blocking' practices".
We disagree with these findings, and plan to appeal the decision.
Valve, the company behind Steam and some of the best Steam games such as Dota 2 and CS:GO, and five other videogame publishers have been fined €7.8 million by the European Commission (the executive arm of the European Union) for "geo-blocking" PC games.
2020
Capcom ransomware and data breach
Capcom reported that ransomware affected its servers in November 2020. The attackers claimed to have taken a large quantity of corporate data and later released information relating to employees, partners and future projects. Capcom stated that credit-card and other sensitive financial information was not obtained.