争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
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2020
Cannondale宣布召回Canvas Neo挡泥板
宣布召回
Cannondale宣布召回部分Canvas Neo 1和Canvas Neo 2自行车的前挡泥板及其安装硬件。此前有报告称，硬件问题可能导致挡泥板脱落并使前轮突然停止。公司表示将提供升级后的安装系统，并由授权经销商免费重新安装挡泥板。
当事方说明的目的. 为骑行者提供升级后的安装系统
品牌回应
道歉 — Cannondale
“We apologise for this inconvenience and thank you for your patience, and for riding Cannondale.”
整改 — Cannondale
“Please contact your local authorised Cannondale dealer or Cycling Sports Group to arrange for an authorised Cannondale dealer to reinstall the mudguard with upgraded attachment hardware, at no charge,”
来源摘录
The company elected to conduct a recall of the mudguard and the mudguard attachment hardware in order to provide riders with an upgraded attachment system, following reports of issues with the hardware that attaches the front mudguard on some Cannondale Canvas Neo 1 and Canvas Neo 2 bicycles that caused the front mudguard to become detached from the bicycle and abruptly stop the front wheel.
The company has now completed testing and secured the Government approvals required to conduct the recall.