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Bunnings controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2024

    Australian privacy regulator challenges Bunnings facial-recognition use

    The Australian privacy regulator found that facial-recognition technology used in some New South Wales and Victorian stores between 2018 and 2021 breached privacy requirements because customers had not provided adequate consent. An Administrative Review Tribunal review later found that Bunnings had not breached the law.

  2. 2024

    Facial-recognition privacy dispute

    The Australian privacy regulator found that Bunnings' use of facial-recognition technology in selected New South Wales and Victorian stores from 2018 to 2021 breached privacy laws because customers had not provided adequate consent. A later Administrative Review Tribunal review found that Bunnings had not breached the law, leaving the matter subject to significant regulatory and public debate.

  3. 2021

    Woman sues Bunnings over alleged hammock injury

    Lawsuit filed

    Julie Kilsby sued Bunnings for $1.4 million, alleging that a Two Trees Hammock she bought from the retailer flipped when she tried to use it and caused her injuries. The claims are allegations; the article reports no court determination.

    Source excerpt

    • In a claim lodged with the Brisbane Supreme Court, Ms Kilsby said the hardware store hammock flipped because it was too tightly stretched and 'did not have sufficient give'.
    • A woman who suffered brain damage after falling from a $99 Bunnings hammock is suing the retail giant for $1.4million.
  4. 2020

    Seamstress sues Bunnings over alleged gate injury

    Lawsuit filed

    Angela Kraay is suing Bunnings for $317,000, alleging that a boom gate hit her head at its Oxenford store in August 2015 and caused a mild traumatic brain injury.

    Source excerpt

    • She says the gate fell as she was walking in the Oxenford store in August, 2015. The Gold Coast seamstress claims she suffered a mild traumatic brain injury.
    • Angela Kraay is suing Bunnings for $317,000 claiming a boom-gate hit her head.