争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 2 条
2021
Bose披露勒索软件攻击及员工资料遭访问
问题披露
Bose告知监管机构，一次于3月7日发现的勒索软件攻击导致包含现任及前任员工个人信息的人力资源文件遭未经授权访问。公司表示无法确认这些资料是否被窃取。
品牌回应
整改 — Bose
However, it disclosed to the regulator a long list of remedial actions taken by its security team to mitigate the risk of a worse attack in the future. This included: enhanced anti-malware, logging and monitoring; blocking of malicious IPs linked to the threat actor; changing passwords for all end users; and changing access keys for all service accounts.
调查 — Bose
The firm said it had engaged third-party experts to scour the dark web for this data, to check if it is being actively used by cyber-criminals, and is also working with the FBI.
来源摘录
The personal information contained in these files include name, Social Security Number, and compensation-related information,
However, it disclosed to the regulator a long list of remedial actions taken by its security team to mitigate the risk of a worse attack in the future.
The firm said it had engaged third-party experts to scour the dark web for this data, to check if it is being actively used by cyber-criminals, and is also working with the FBI.
2020
Bose公布QC35降噪投诉调查结果
公司回应
用户投诉新版固件导致QC35耳机降噪体验变差后，Bose公布调查结果称4.5.2版固件并未造成该问题。Bose表示，少数案例中的可测量差异与耳罩佩戴、第三方耳垫或机械损坏有关，并允许用户降级至旧版固件。
品牌回应
调查 — Bose
经过数月，官方终于在近日公布了他们的调查结果，即 4.5.2 版固件并没有破坏 QC35 的降噪功能。
整改 — Bose
针对所有这些情况，Bose 正在更新其测试程序，以便在后续更新中予以改进，同时暂时允许客户降级至旧版固件。
来源摘录
综上所述，Bose 通过全面的工程分析确定：在所有情况下，降噪性能的衰减，都是与耳垫、售后零件或机械的完整性、以及硬件相关的问题导致的。
经过数月，官方终于在近日公布了他们的调查结果，即 4.5.2 版固件并没有破坏 QC35 的降噪功能。
同时暂时允许客户降级至旧版固件。