Booktopia controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Consumer-law penalty concerning refunds and returns
The Australian Competition and Consumer Commission took action against Booktopia over representations that mischaracterised or restricted consumers' rights to refunds and returns. Booktopia was required to pay a penalty reported as $6 million.
2021
Controversy over chief executive share sale
Tony Nash sold approximately $6 million of Booktopia shares in December 2021 shortly before the company announced that it expected earnings to fall. The timing prompted investor criticism and contributed to governance pressure around the company's leadership.