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Bonobos controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Bonobos customer data breach disclosure

    Issue disclosure

    Bonobos suffered a data breach after a threat actor downloaded a cloud backup of its database, exposing customer information. Bonobos stated that its corporate systems were not breached. The company emailed customers prompting them to change passwords.

    Company response

    • Remediation — Bonobos

      Bonobos sent an email communication to their customers prompting them to change passwords for their Bonobos account and any other accounts that share the same password.
    • Clarification — Bonobos

      To clarify, 7 million customers were not impacted. Rather, a total of 7 million addresses were visible.

    Source excerpt

    • To clarify, 7 million customers were not impacted. Rather, a total of 7 million addresses were visible.
    • Bonobos states that the corporate systems were not breached during the attack.
    • Data breach disclosure date: January 22, 2021