BlueSG controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2025
Employee convicted over free rides and unlicensed driving
A customer-service employee was convicted after exploiting internal database access to reduce rental durations to zero and obtain free rides. The case also involved repeated driving without a licence. The employee received a custodial sentence and a three-year ban on obtaining a driving licence.
2022
Large damage bill prompts consumer criticism
A customer reported being charged almost S$10,000 after a vehicle struck a garbage bin, with additional third-party costs potentially bringing the total substantially higher. The case intensified calls for clearer liability rules and stronger consumer protections.
2021
Customer dispute over flat-tyre charge
A BlueSG customer was reported to have been charged S$1,000 after a flat tyre, contributing to criticism of high excess and damage-related fees in Singapore’s car-sharing industry.