Big Motor controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile4 entries
2023
Systematic insurance-fraud allegations
A third-party panel alleged that Big Motor employees deliberately damaged vehicles, replaced parts unnecessarily, and inflated insurance claims. The report described pressure to meet repair-profit targets and identified a substantial number of questionable claims.
2023
Alleged destruction of roadside vegetation
Police and local authorities investigated claims that trees and other plants near Big Motor outlets had been poisoned, cut down, or removed to improve storefront visibility or satisfy internal appearance requirements.
2023
Abusive corporate culture and aggressive targets
Leaked messages and earlier reporting portrayed a harsh management environment, including insults, threats, and pressure connected to repair profitability and insurance-sales targets.
2023
Sompo Japan relationship scrutinized
Regulators examined whether Sompo Japan knowingly relied on an inadequate Big Motor internal investigation and maintained the relationship to protect its business. The inquiry also considered Sompo's staffing and insurance-sales arrangements with the retailer.