Best Buy controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile3 entries
2019
Best Buy responds to background-check concerns after fatal delivery attack
Company response
Following a fatal delivery attack, Best Buy issued a statement saying that background checks have long been required and that it was working with contractors to ensure the checks were up to date and repeated. The company also said it would join the family in calling for legislation requiring mandatory background checks across the retail industry.
In a statement, Best Buy said background checks have long been required and that it was working with contractors to ensure the checks were up to date and repeated. The company also said it would join the family in calling for legislation requiring mandatory background checks across the retail industry.
Stated objective. ensure this kind of tragedy does not occur again
Company response
Remediation — Best Buy
The company is working with contractors "to ensure that these checks are up-to-date and are done on a re-occurring basis," according to spokesman Keegan Shoutz.
Source excerpt
Best Buy, in a statement, said the company will join the Udell family in calling for legislation requiring mandatory background checks across the retail industry as well as "any other reasonable steps that can be taken to ensure this kind of tragedy does not occur again."
The company is working with contractors "to ensure that these checks are up-to-date and are done on a re-occurring basis," according to spokesman Keegan Shoutz.
The lawsuit, filed this week in Palm Beach County Circuit Court, said Udell visited a Best Buy store in Boca Raton on August 12.
2019
Family sues Best Buy over woman’s death
Lawsuit filed
The family of Evelyn Udell sued Best Buy for wrongful death after a delivery man contracted for a Best Buy delivery was accused of killing her. The lawsuit alleges Best Buy failed to investigate, supervise, or oversee personnel used for the delivery and installation services, and failed to inform Udell that those services had been delegated to a third party.
Source excerpt
Best Buy is being sued for wrongful death by the family of a woman who police allege was killed by a delivery man for the electronics store.
The lawsuit says, according to WCJB, "Best Buy stores did nothing to investigate, supervise, or oversee the personnel used to perform these services on their behalf. Worse, it did nothing to advise, inform, or warn Mrs. Udell that the delivery and installation services had been delegated to a third-party."
The lawsuit was announced Friday, WTVJ reported.
2012
Executive misconduct investigation
CEO Brian Dunn resigned while Best Buy investigated allegations involving an inappropriate relationship with an employee. The review also concluded that chairman Richard Schulze knew of the relationship and did not notify the board, after which Schulze relinquished the chairmanship.