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Beacon CRM controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Beacon CRM data breach

    Issue disclosure

    Beacon CRM disclosed that an unauthorised third party used a compromised access key to access its systems, and that copies of database backups were made and likely downloaded. The breach was believed to have affected more than 1,000 organisations, including charities in Guernsey and Jersey.

    Company response

    • Investigation — Beacon CRM

      We are currently investigating the full circumstances of the incident with external cybersecurity specialists

    Source excerpt

    • A cyber security incident involving Beacon CRM, which helps charities manage donors and track fundraising, is believed to have affected more than 1,000 organisations, including at least eight in Jersey.
    • Beacon CRM said the breach was due to an unauthorised third party gaining access through a ‘compromised access key’ and admitted that ‘copies of database backups were made and likely downloaded by the unauthorised third party’.
    • We are currently investigating the full circumstances of the incident with external cybersecurity specialists, but our current understanding is that a compromised access key was used to gain access to Beacon.