Bank Central Asia controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
Alleged fictitious deposit arrangement at Kepanjen branch
A customer alleged that a BCA customer-service officer offered a non-standard internal deposit product and diverted approximately Rp987 million over a period from late 2022 to 2025. The allegations included cash deposits made inside the branch, apparently official documents that were later disputed, and an allegedly unauthorized ATM card connected to a child’s account. The case became widely discussed online and was later reported as resolved through mediation, with the customer accepting compensation below the claimed loss and closing the matter.
2023
Administrative fine concerning mutual-fund custody
The Financial Services Authority imposed a Rp100 million administrative fine on BCA in its capacity as custodian bank in connection with violations by mutual-fund manager PT Berlian Aset Manajemen.