Bangkok Airways controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Bangkok Airways discloses cyberattack and passenger data theft
Issue disclosure
Bangkok Airways said a cybersecurity attack discovered on 23 August 2021 resulted in unauthorized access to its information system and theft of passenger personal information, including contact, passport, travel-history and partial credit-card information. The airline said it was investigating the breach and verifying the compromised data and affected passengers.
Company response
Investigation — Bangkok Airways
The airline adds that when the incident came to light, the company took steps to contain the event, and is currently not just investigating the breach, but also trying to verify the compromised data and the affected passengers.
Remediation — Bangkok Airways
The airline adds that when the incident came to light, the company took steps to contain the event, and is currently not just investigating the breach, but also trying to verify the compromised data and the affected passengers.
Source excerpt
In , the airline admitted that threat actors had managed to steal sensitive information about its passengers including their name, physical and electronic contact details, passport information, historical travel details, as well as “partial credit card information.”a statement
Thai regional airline Bangkok Airways has acknowledged it fell victim to a attack, which has robbed it off personally identifiable information (PII) of customers.cybersecurity
The airline adds that when the incident came to light, the company took steps to contain the event, and is currently not just investigating the breach, but also trying to verify the compromised data and the affected passengers.