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Bandai Namco Holdings

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2022

    Bandai Namco responds to Elden Ring performance issues

    Company response

    Bandai Namco acknowledged performance problems affecting Elden Ring, particularly on PC, apologized to players, and said it would work to improve performance and address specified issues in future patches.

    Stated objective. Improve the game so that it can be played comfortably on various PC environments and platforms.

    Company response

    • Apology — Bandai Namco

      We apologise for any inconvenience this may cause and ask for your patience.

    • Remediation — Bandai Namco

      we will be constantly working to improve the game so that it can be played comfortably on various PC environments and platforms.

    Source excerpt

    • we will be constantly working to improve the game so that it can be played comfortably on various PC environments and platforms.
    • We apologise for any inconvenience this may cause and ask for your patience.
    • Elden Ring publisher Bandai Namco has acknowledged various performance problems with the game, and particularly with its PC build.
    Source

  2. 2021

    EU fines Valve and five game publishers over geo-blocking

    Fine or penalty

    The European Commission confirmed that Valve and five game publishers breached EU rules through geo-blocking practices and imposed fines totalling €7.8 million. Valve said it disagreed with the findings and planned to appeal.

    Company response

    • Denial — Valve

      We disagree with these findings, and plan to appeal the decision.

    Source excerpt

    • The European Commission has posted a press release explaining that Valve and publishers Bandai Namco, Capcom, Focus Home, Koch Media, and ZeniMax "restricted cross-border sales of certain PC videogames on the basis of the geographical location of users within the European Economic Area ('EEA'), entering into, the so-called 'geo-blocking' practices".
    • We disagree with these findings, and plan to appeal the decision.
    • Valve, the company behind Steam and some of the best Steam games such as Dota 2 and CS:GO, and five other videogame publishers have been fined €7.8 million by the European Commission (the executive arm of the European Union) for "geo-blocking" PC games.
    Source

  3. 2019

    Bandai Namco sues AtGames over Ms. Pac-Man mini-cabinet

    Lawsuit filed

    Bandai Namco Holdings filed a lawsuit against AtGames concerning the production of an unauthorized Ms. Pac-Man mini-cabinet. According to the reported allegation, AtGames' production of the unauthorized mini-cabinet harmed negotiations with the game's original developers over ownership issues. The dispute centers on the unlicensed manufacture of the Ms. Pac-Man mini-cabinet and its alleged effect on those ownership negotiations.

    Bandai Namco sued AtGames, alleging that AtGames’ production of an unauthorized Ms. Pac-Man mini-cabinet harmed negotiations with the game’s original developers over ownership issues.

    Source excerpt

    • Bandai Namco is suing AtGames, the makers of plug-and-play retro game consoles, alleging AtGames’ production of an unauthorized Ms. Pac-Man mini-cabinet ruined negotiations with the game’s original developers that would have resolved ownership issues going back to 1983.
    • Bandai Namco is suing on the grounds of false advertising and unfair competition as well as copyright infringement under U.S. and California law.
    • The complaint was filed on Sept. 20 in federal court in San Jose.
    Source