Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
RBI action over digital-lending disclosures
The Reserve Bank of India prohibited Bajaj Finance from approving or distributing loans through its eCOM and Insta EMI Card services after identifying shortcomings in the presentation of required key fact statements and related digital-lending information. The company implemented remedial measures, and the restrictions were withdrawn in 2024.
2021
RBI fines Bajaj Finance over recovery-agent harassment
Fine or penalty
According to a Business Standard article headline, the Reserve Bank of India fined Bajaj Finance Rs 2.5 crore in connection with harassment by recovery agents. The report identifies the regulator, the company, the stated amount of the fine, and the cited reason of recovery-agent harassment. No further details on the underlying incidents, the individuals involved, or subsequent regulatory or company actions are provided in the source material.
Source excerpt
The Reserve Bank of India (RBI) has fined Bajaj Finance Rs 2.5 crore for harassment and intimidation of customers by recovery agents during debt collection.
RBI fines Bajaj Finance Rs 2.5 crore for recovery agent harassment