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Authorize.Net controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2009

    Extended service outage

    The company’s web and merchant gateway infrastructure went offline on July 2–3, disrupting credit-card processing for more than 200,000 merchants. Communications were also criticized in the reference account because telephone support was unavailable during a previously announced July 4 holiday closure.

  2. 2004

    Distributed-denial-of-service attack

    Authorize.Net’s servers were subjected to a DDoS attack lasting more than a week. The incident severely interrupted gateway availability, and the attackers reportedly demanded money to end the attack.