Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2025
Automated help-desk agent supplied fabricated login policy
Cursor's AI help-desk agent Sam reportedly invented a login policy that did not exist. The incident led some users to cancel before employees corrected the misinformation, apologized and issued refunds.
2025
Pro-plan pricing and usage-limit backlash
A change to the $20 Pro plan's request and usage limits generated complaints about unexpected charges. Cursor rolled back the limits, apologized and said it would refund affected users.