美国航空的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 7 条
2022
巴西法官因未提供犹太洁食对美国航空罚款
罚款或处罚
巴西一名法官因美国航空未向两名乘客提供承诺的犹太洁食,对该航空公司处以1,759美元罚款。法官称,该公司未能提供其承诺提供的服务。
来源摘录
American Airlines “failed to provide the services” it had promised to render, the judge of the 23rd Chamber of Civil Court of the Justice Tribunal of Sao Paulo, José Marcos Marrone, wrote in his ruling.
A judge in Brazil fined American Airlines to the tune of $1,759 for not providing kosher meals for two passengers who had been assured they would receive it on long-distance flights.
2021
美国航空调查口罩政策执行事件
公司回应
约翰·克里在未进食或饮水时被拍到在航班上口罩挂在耳边后,美国航空表示正在调查;该事件引发了对其口罩政策执行情况的批评。
品牌回应
调查 — American Airlines
American Airlines announced as the news spread about the incident that it is conducting an investigation.
来源摘录
American Airlines announced as the news spread about the incident that it is conducting an investigation.
Kerry — who was pictured on an American Airlines flight from Boston to Washington, DC, on Wednesday morning letting his mask hang off his ear while he was not eating or drinking — was in clear violation of the federal mandate requiring airline passengers wear a mask at all times when not eating or drinking.
Several top conservative leaders, from former Director of National Intelligence Richard Grenell to former Arkansas Gov. Mike Huckabee to Donald Trump Jr. and more, have called out American Airlines for the lack of clarity on this matter.
2020
美国航空与波音就737 MAX停飞损失达成协议
和解
美国航空表示,已与波音达成保密协议,以处理其波音737 MAX机队停飞造成的2019年损失。赔偿款将在数年内支付;美国航空表示将从中拿出超过3000万美元用于2019年员工利润分享计划。
当事方说明的目的. 处理美国航空波音737 MAX机队停飞造成的2019年损失。
来源摘录
American, the largest US airline, said the compensation will be received over several years. The airline will use more than $30 million of the compensation for the airline’s 2019 employee profit-sharing program.
Boeing’s best-selling 737 MAX has been grounded since two fatal crashes in five months killed 346 people
American Airlines Group Inc. said on Monday it had reached a confidential agreement with Boeing Co. to address damages the airline incurred in 2019 due to the ongoing grounding of its fleet of Boeing 737 MAX aircraft.
2020
机场工人死亡事件后Piedmont Airlines被罚款
罚款或处罚
北卡罗来纳州劳工部宣布对Piedmont Airlines处以19,600美元罚款,此前该部门调查了一名行李搬运工于2019年死亡的事件。该机构指出该航空公司存在三项违规,涉及安全带、操作员评估和牵引车检查。
品牌回应
调查 — American Airlines
We are currently reviewing the information provided, and will use it to work with the city of Charlotte, the airport and our labor groups to continually increase the level of workplace safety for our team members.
来源摘录
The department cited the airline for three violations: not all employees were wearing seat belts during department inspections, no evaluations of tug operators were being conducted and tugs were not examined or inspected after each shift, The Charlotte Observer reported.
We are currently reviewing the information provided, and will use it to work with the city of Charlotte, the airport and our labor groups to continually increase the level of workplace safety for our team members.
A regional subsidiary of American Airlines has been fined $19,600 after an investigation into the 2019 death of a worker at Charlotte Douglas International Airport, the North Carolina Department of Labor announced Wednesday.
2020
美国航空就飞行员休假选项误发致歉
公司回应
美国航空在误向远多于其所称可安排人数的飞行员提供自愿休假选项后向飞行员致歉,并表示会尽力补救。该事件涉及向飞行员发出的自愿休假选项数量超出该航空公司所称可安排的人数,公司的回应是致歉并表态将努力纠正这一情况。
品牌回应
道歉 — American Airlines
apologized to its pilots on Wednesday after mistakenly offering thousands of aviators voluntary leave options
来源摘录
apologized to its pilots on Wednesday after mistakenly offering thousands of aviators voluntary leave options as part of the company's effort to cut costs to fight the coronavirus's toll on travel demand.
To those of you that selflessly volunteered to leave early ... and reduce the cost to our airline in desperate need of relief, I once again apologize,
American Air Lines apologized profusely to a disgruntled passenger who was upset that a company pilot had a “Let’s Go Brandon” sticker on his bag, according to reports.
2020
美国航空因Black Lives Matter制服徽章决定遭遇反弹
公众反弹
美国航空允许员工佩戴支持Black Lives Matter运动的徽章,并表示公司设计的制服徽章尚在准备中;此举引发批评和顾客抵制呼吁。该航空公司表示,将Black Lives Matter视为平等的表达,并支持遭受歧视和不公的黑人同事与顾客。
American Airlines允许员工佩戴支持Black Lives Matter运动的徽章,并表示公司设计的制服徽章尚在准备中;此举引发批评和顾客抵制呼吁。该航空公司表示,将Black Lives Matter视为平等的表达,并支持遭受歧视和不公的黑人同事与顾客。
品牌回应
澄清 — American Airlines
American Airlines said in the statement: "Fundamentally, we believe Black Lives Matter is an expression of equality, not a political statement.
来源摘录
American Airlines is facing a backlash over allowing its workers to wear pins supporting the Black Lives Matter movement, with some opponents planning to boycott the airline.
American Airlines said in the statement: "Fundamentally, we believe Black Lives Matter is an expression of equality, not a political statement.
The airline said it would introduce a uniform pin designed by AA's Black Professional Network as a symbol of support and until this pin is ready, the company will allow its workers to wear pins in support of the Black Lives Matter movement, "to recognize the significance of this moment in history."
2019
American Airlines与LATAM Airlines因使用古巴机场遭起诉
提起诉讼
一宗诉讼在迈阿密联邦法院针对American Airlines和LATAM Airlines Group提起,指控两家公司使用哈瓦那何塞·马蒂国际机场涉及使用古巴被征收的财产。原告寻求赔偿,并要求航空公司停止在该机场运营。American Airlines表示其认为赴古巴服务合法,并将为此抗辩。
当事方说明的目的. 阻止 Sabre 在其预订系统中启用新的票价展示方式。
品牌回应
澄清 — American Airlines
"American Airlines' service to Cuba including José Martí International Airport in Havana is authorized by the U.S. government including the Department of Transportation and the US Office of Foreign Assets Control," an airline spokesperson said in an emailed statement.
否认 — American Airlines
feels confident” that the case does not provide evidence as to how the alliance is harming consumers.
澄清 — JetBlue
“This is not at all like a merger with American — we have two different business models and are not working together on pricing,” he said.
持续披露 — American Airlines
In a statement provided to Fox News on Thursday, American Airlines said that it was "aware" of the lawsuit's filing and would "continue to monitor the situation," regarding the coronavirus outbreak.
来源摘录
The lawsuit also seeks for the airline to cease operating at José Martí International Airport.
A lawsuit against American Airlines and LATAM Airlines group was filed Wednesday, in a Miami federal court, for “trafficking” in Cuban property expropriated after the 1959 communist revolution.
American Airlines is requesting a permanent injunction against TPG, as well as damages and legal fees.