Ambit Energy controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2015
New York rate and sales-practice investigation
New York officials and consumer advocates raised concerns about unexpected rate increases after fixed-rate contracts expired, alleged misrepresentation of contract benefits, aggressive recruiting, and difficulties changing plans. The New York Public Service Commission investigated the company and announced a settlement in December 2015.
2014
Consumer complaints about variable-rate increases
Consumer advocates and customers reported that rates could rise substantially after fixed contracts ended, with some complaints alleging that increases were not adequately understood or communicated.
2012
Texas customer-protection fines
The cited reference reports that Ambit accumulated $57,500 in fines between 2010 and 2012 for violations of Texas customer-protection rules.