Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Misleading unlimited-data advertising
An Amaysim social-media advertisement described a plan as offering unlimited mobile data without adequately conveying that the unlimited component lasted only for the first three renewals. The ACCC imposed a A$126,000 infringement penalty.
2020
Amaysim and Lycamobile pay fines over advertising
Fine or penalty
Amaysim and Lycamobile paid fines of $126,000 and $12,600, respectively, after the Australian Competition and Consumer Commission pursued them over allegedly misleading advertising of mobile plans as “unlimited” despite maximum data allowances.
Source excerpt
Amaysim and Lycamobile have forked out $126,000 and $12,600, respectively, in fines after the Australian Competition and Consumer Commission (ACCC) pursued them for allegedly misleading advertising.
The ACCC claimed both telcos advertised that their mobile plans were ‘unlimited’, when there were, in fact, maximum data allowances in place.
2019
Click Energy misleading discount claims
Click Energy told consumers that they could receive discounts and savings by switching and paying on time. The Federal Court found the presentation misleading because the comparison basis used higher market-offer rates and estimated savings assumptions that did not accurately represent the available alternatives. The court ordered a A$900,000 penalty and corrective notices to affected customers.