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Al Futtaim Motors

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Al Futtaim Motors recalls 1,983 Toyota Highlander vehicles in UAE over second-row seat defect

    Recall announced

    Al Futtaim Motors, Toyota's official distributor and local importer in the UAE, announced the recall of 1,983 Toyota Highlander VXR and GXR vehicles manufactured in the United States between 2021 and 2023, in coordination with the Consumer Protection and Commercial Control Department at the Ministry of Economy and Tourism. The recall concerns second-row seat reclining mechanisms that may not engage fully and fail to lock the seatback securely, following a supplier design modification that may have caused an imbalance between the locking spring and return spring forces, increasing the risk of passenger injury in a collision. Owners will be contacted and the return springs in the reclining mechanisms will be replaced free of charge.

    Company response

    • Recall — Al Futtaim Motors

      Al Futtaim Motors, the official Toyota distributor and local importer in the UAE, announced the recall of 1,983 vehicles in coordination with the Consumer Protection and Commercial Control Department at the Ministry of Economy and Tourism

    • Remediation — Al Futtaim Motors

      All repairs will be carried out free of charge, with owners asked to bring their vehicles in for the required work.

    Source excerpt

    • Al Futtaim Motors, the official Toyota distributor and local importer in the UAE, announced the recall of 1,983 vehicles in coordination with the Consumer Protection and Commercial Control Department at the Ministry of Economy and Tourism
    • The campaign covers Toyota Highlander VXR and GXR models manufactured in the United States between 2021 and 2023.
    • The issue stems from a modification made by the supplier to the mechanism's design, which may have resulted in an imbalance between the locking spring and return spring forces.
    Source