AITO controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
AITO responds to Shenmu vehicle fire accident
Company response
AITO issued a statement regarding a vehicle collision and fire in Shenmu. According to the company, its preliminary check found that the vehicle was under manual driving at the time of the incident, and that online claims of a battery fire and an assisted-driving collision did not match the facts. AITO said it was cooperating with the authorities' investigation and that the final conclusions would depend on the official investigation results.
AITO issued a statement about a vehicle collision and fire in Shenmu, saying its preliminary check found the vehicle was under manual driving and that online claims of a battery fire and assisted-driving collision did not match the facts. It said it was cooperating with authorities’ investigation and that the final conclusions would depend on the official investigation.
Company response
Clarification — 问界
网络上流传的"电池爆燃""智驾撞击"等说法与事实不符。
Investigation — 问界
目前，问界正全力配合相关部门开展事故调查工作
Ongoing disclosure — 问界
近日，问界用户服务公众号正式发布关于陕西省榆林神木市车辆碰撞起火事故的官方情况说明。
Investigation — 问界
目前品牌正全程配合相关职能部门开展完整事故调查。
Source excerpt
一辆问界汽车在陕西省榆林市神木市行经至某交汇路口时发生碰撞后起火。
10月21日，问界用户服务通过官方微信公众号发布《关于陕西省榆林神木市车辆事故的说明》，针对近日网络高度关注的一起车辆碰撞起火事故作出正式回应。
目前，问界正全力配合相关部门开展事故调查工作，详细结论以官方最终调查结果为准。
2026
Seres sues user over AI-generated video about AITO
Lawsuit filed
Seres sued a user who allegedly generated and publicly posted an AI video depicting a vehicle collapsing and labeling it AITO; the user received a court summons. The article does not specify when the lawsuit was filed.
Source excerpt
之后，该用户收到法院传票，受理法院为重庆市两江新区人民法院，原告正是赛力斯。
据了解，该用户利用AI工具生成虚假视频并公开发布在抖音平台，视频画面中，车辆在行驶过程中车身异常塌陷，并用文字标注问界，刻意引导观众质疑车辆的安全水平，抹黑车辆安全性能。