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争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

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  1. 2021

    Debt-IN遭勒索软件攻击后African Bank报告客户数据遭泄露

    问题披露

    African Bank报告称，其债务追收合作方Debt-IN遭勒索软件攻击后，部分客户的个人数据遭到泄露，其中包括曾接受债务审查的African Bank贷款客户。African Bank表示正在通知受影响客户，并已加强安全措施。

    品牌回应

    • 整改 — Debt-IN

      A robust mitigation plan has been implemented by Debt-IN to contain and reduce any further adverse impact

    • 持续披露 — African Bank

      We have notified the relevant regulatory authorities and we are also in the process of alerting customers who have been affected, via email and SMS.

    • 整改 — African Bank

      African Bank’s fraud prevention team has since enhanced security measures to protect all the bank’s customers as a precaution.

    来源摘录

    • South African retail bank African Bank has confirmed that one of its debt recovery partners, Debt-IN, was targeted by a ransomware attack in April 2021.
    • At that time, advice from security experts concluded that there was no evidence that the attack had resulted in a data breach, however now reports that Debt-IN has become aware that personal data of certain customers, including a number of African Bank Loan customers who had been under debt review at the time, has been compromised by the threat actors.
    • We have been collaborating with Debt-IN to address this breach. We have notified the relevant regulatory authorities and we are also in the process of alerting customers who have been affected, via email and SMS.
    来源