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Aeroflot controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2014

    Consumer forum orders Aeroflot to pay compensation and litigation costs

    Fine or penalty

    An Indian district consumer disputes redressal forum found a deficiency in Aeroflot's service after a couple was stranded at Moscow airport due to a communication gap, and directed the airline to pay Rs 50,000 in compensation and Rs 10,000 toward litigation costs.

    Source excerpt

    • the district consumer disputes redressal forum slapped a fine of Rs 60,000 on Aeroflot for deficiency in service
    • directing the airline to pay a compensation of Rs 50,000 to the complainant and Rs 10,000 towards costs of litigation.