Aeon controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Mice found on food trays at Aeon Mall Tan Phu
Safety incident
A customer saw two mice crawling on food trays at Aeon Mall Tan Phu in Ho Chi Minh City. Aeon Vietnam apologized and said it would clean the stalls, trays and floors and temporarily close Vietnamese food stalls to ensure hygiene.
Stated objective. to ensure that they are hygienic
Company response
Apology — Aeon Vietnam
Aeon Vietnam Co. Ltd. has apologised to customers for two mice that were found crawling on food trays at its mall in HCM City.
Remediation — Aeon Vietnam
Aeon would clean stalls, food trays and floors. It would also temporarily close Vietnamese food stalls to ensure that they are hygienic.
Source excerpt
Aeon Vietnam Co. Ltd. has apologised to customers for two mice that were found crawling on food trays at its mall in HCM City.
Aeon would clean stalls, food trays and floors. It would also temporarily close Vietnamese food stalls to ensure that they are hygienic.
A man in HCM City saw two mice on food trays while visiting the mall on the afternoon of August 6.
2019
Improper accounting at AEON CREDIT SERVICE (PHILIPPINES)
Aeon disclosed improper accounting at a Philippine subsidiary under Aeon Financial Services. The group reported the issue, investigated its causes and described corrective actions and potential consolidated impact.
2013
Mislabelled and adulterated rice controversy involving a supplier
Aeon responded to reports concerning rice products supplied through Mitsutaki Shoji, including allegations that rice from different origins had been mixed and misrepresented. The company issued customer notices and pursued legal and public-response measures.