ADT controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
ADT sues Amazon over alleged Ring trademark infringement
Lawsuit filed
In April 2021, ADT filed a lawsuit against Amazon, alleging that Amazon's subsidiary Ring infringed ADT's blue octagon trademark. The source reports this as an allegation made by ADT in its lawsuit; it does not state that infringement has been established or decided. The dispute concerns the blue octagon mark associated with ADT. No further details on the claims, the parties' responses, or the outcome of the case are provided in the source material.
ADT is suing Amazon, alleging that its subsidiary Ring infringed ADT's blue octagon trademark. The source describes this as a claim, not a determination of infringement.
Source excerpt
ADT is suing Amazon over claims that its subsidiary, Ring, infringed its “iconic blue octagon” trademark.
2021
ADT sues Ring over blue octagon design
Lawsuit filed
ADT filed a lawsuit against Ring, alleging that Ring's blue octagonal designs copied ADT's symbol and risked confusing customers. In the suit, ADT asked a federal judge to bar Ring from using the allegedly similar symbols and sought compensation. The dispute centered on the claimed similarity between Ring's blue octagonal designs and ADT's symbol, with ADT asserting that the resemblance could cause customer confusion.
ADT sued Ring, claiming Ring's blue octagonal designs copied ADT's symbol and risked confusing customers; ADT asked a federal judge to bar Ring from using the allegedly similar symbols and sought compensation.
Source excerpt
Accordingly, ADT alleged that it was “surprised” to discover that in March 2021 “Ring had adopted a blue octagon mark (‘the Infringing Mark’) that is virtually indistinguishable from ADT’s Famous Blue Octagon for use in connection with Ring’s own security offerings.”
According to reports, ADT has requested a federal judge in Florida to immediately stop Ring from using its logo and also pay an undisclosed amount as compensation.
On Tuesday, ADT LLC and The ADT Security Corporation (together, ADT) filed a complaint in the Southern District of Florida alleging that Ring has infringed ADT’s iconic trademark – its “Famous Blue Octagon” – in the second legal challenge in which the companies have engaged.
2020
ADT faced class-action lawsuits over alleged unauthorized camera access
Lawsuit filed
In 2020, plaintiffs filed two federal class-action lawsuits against ADT. The suits alleged that an ADT technician gained unauthorized remote access to customers' security cameras and systems. The claims are allegations made in litigation and do not constitute findings by a court. The lawsuits concerned the alleged unauthorized access to customer security cameras and systems.
Plaintiffs filed two federal class actions alleging that an ADT technician gained unauthorized remote access to customers’ security cameras and systems. The claims are allegations, not findings by a court.
Company response
Investigation — ADT
An internal investigation revealed that he had gained access to more than 200 customers’ accounts in the Dallas area, the company said.
Personnel action — ADT
The company said in a statement that upon discovering the misconduct, it fired the man and reported him to law enforcement.
Remediation — ADT
“We took immediate action and put measures in place to prevent this from happening again.
Source excerpt
Filed Monday in Fort Lauderdale, Florida, the lawsuits claim a technician for ADT Security Services obtained unfettered access to customers’ cameras and security systems by adding his email to their online ADT accounts.
“We took immediate action and put measures in place to prevent this from happening again.
The company said in a statement that upon discovering the misconduct, it fired the man and reported him to law enforcement.
2020
ADT faces class-action lawsuits over alleged customer-camera spying
Lawsuit filed
ADT faced two class-action lawsuits accusing the company of failing to prevent a former employee from accessing customers' home surveillance-camera video streams. The allegations in the lawsuits are not presented as established findings.
Company response
Investigation — ADT
ADT said it fired the technician and launched an internal investigation.
Source excerpt
Home security company ADT is facing two class-action lawsuits accusing the company of not doing enough to prevent a former employee from watching customers inside their homes.
According to the lawsuits, a north Texas-based technician added his personal email to 220 customer accounts during service visits and used the app to see video streams of customer surveillance cameras over the course of seven years.
ADT said it fired the technician and launched an internal investigation.