Adore Me controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
Multistate VIP Membership settlement
Thirty-one states and the District of Columbia sued over alleged deceptive VIP Membership practices, including recurring charges and the forfeiture of accumulated store credits after cancellation. The matter was settled in June 2023.
2022
Website accessibility litigation
A lawsuit filed by Marta Hanyzkiewicz alleged that the company’s website was inaccessible to visually impaired users; the case was dismissed with prejudice. A separate action filed by Kevin Yan Luis later raised similar Americans with Disabilities Act accessibility concerns.
2016
Negative-option billing investigation
Customers complained that VIP Membership charges continued unless they bought a product or skipped a month and that cancellation could be difficult. The Federal Trade Commission investigated allegations concerning deceptive subscription disclosures and billing practices.
2016
Kathy Lira billing lawsuit
Customer Kathy Lira sued Adore Me over alleged automatic card charges connected with its membership program, seeking damages and other relief.